Privacy Policy

Last Updated: 10-03-2026

1. Introduction

Essence Cart ("we", "us", or "our") operates the e-commerce platform. We are committed to protecting your privacy in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Data We Collect

We collect personal information you provide directly, including name, email address, phone number, delivery address, and payment details. We also automatically collect browsing data, IP address, device information, and usage patterns through cookies and analytics tools.

3. How We Use Your Data

Processing and fulfilling your orders
Providing customer support and communication
Improving our website, products, and services
Sending promotional offers and newsletters (with consent)
Complying with legal obligations

4. Cookies

We use cookies to enhance your browsing experience, remember preferences, and analyze website traffic. You can control cookie settings through your browser, though disabling them may affect functionality.

5. Data Sharing

We share your data with payment gateways, shipping partners, and service providers only as necessary for order fulfillment. We do not sell your personal information to third parties without explicit consent and do not share sensitive personal data except where legally required.

6. Data Security

We implement industry-standard encryption, secure servers, and firewalls to protect your information. While we maintain reasonable security measures, no transmission over the internet is completely secure.

7. Your Rights

Access, modify, or delete your personal data
Withdraw consent for data processing
Opt-out of marketing communications
File a complaint with the Data Protection Authority

8. Data Retention

We retain your data only as long as necessary for the purposes stated herein, or as required by law. You may request deletion of your data, subject to legal obligations.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors without parental consent.

10. Policy Changes

We may update this policy periodically. Continued use of our platform constitutes acceptance of any changes. We will notify you of significant changes via email or website notice.

11. Contact Us

For privacy concerns or requests, contact:

Email: mail4apples@gmail.com
Address: Vayuza Essence, Vechoor, Eettumpuram, Kerala, 686144
Phone: +91 9656929344